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BIGFIX CRM


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Bigfix provides customized end to end solutions for all your after sales needs. We handle Installation, Troubleshooting, Maintenanace, Repair of home, office and industrial electronics devices, like Mobilephone, Laptop, Desktop Computer, Printer, Smart TV, Bluetooth Speaker and many more.

Terms Of Services

1. Register & Login to our CRM portal.

2. Upload KYC details to create your profile.

3. Load unit/ bulk tickets to your account.

4. Tickets posted by you will be assigned to one of our Repair Partner Technician for execution.

5. Rs 300 onsite charges per trip payable to technicians deployed.

6. Rs 200 per ticket towards software & coordination charges.

7. Ideally, a case with a single trip would cost 300+200= Rs 500/-

8. L3 & L4 charges, Spareparts charges will be applied as per requirement.

9. Inventory of fast-moving spare parts can be maintained in our Chennai office.

10. The cost of logistics, shipping material to partner will be claimed from the client (you).

11. Bigfix to Invoice client immediately after order execution.

12. Bigfix pays Partner Technician with 24hrs of order execution.

13. Client will effect online payment within 2 days of Invoicing.

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